About Us
I had tears in my eyes the first time I held my baby.
Not just tears of joy — but of exhaustion, fear, and overwhelm.
The nights blurred into days. The days felt like a storm.
My baby would only sleep in my arms.
And while I never wanted to let go, I felt like I was fading away.
I couldn’t shower. I couldn’t cook. I could barely breathe.
I tried everything — three different carriers.
One was too stiff. One kept slipping.
The third? Like wrestling a parachute with one hand.
Then I broke.
Not the carrier. Me.
Sitting on the bathroom floor, baby crying on my chest, I thought:
“There has to be a way to do this… without losing myself.”
That’s when Mexley was born.
Not from a business plan.
But from a real moment. A desperate need. A mama’s heart.
I didn’t want a perfect product — I wanted something that felt right.
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Soft enough for her
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Strong enough for me
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And beautiful enough to feel like me again
So we created the first Mexley carrier with love, care, and endless testing — by real moms.
No gimmicks. No filters. No pressure to be perfect.
Just: real support. Real connection. Real comfort.
Mexley is for you.
For the mama trying everything and still wondering if she’s doing enough.
For the mama who loves deeply, but sometimes feels lost.
For the mama crying on the bathroom floor — I see you.
This isn’t just a product.
It’s a hug.
It’s a whisper:
“You’re doing great. You’re not alone.”
Thank you for being here.
Thank you for trusting Mexley with your most precious moments.
With all my heart,
A mama — just like you.
Product Use
What age and weight limit is this baby carrier suitable for?
Age Range: 0–36 months.
Weight Range: 7-44 lbs.
This carrier is certified for use from birth (0 months) up to 36 months, with a minimum weight of 7 lbs and a maximum of 44 lbs. Always ensure your baby has sufficient head and neck control for safe and ergonomic carrying — especially in the early months.
Your baby should have sufficient head and neck control before using the carrier.
Can the carrier be adjusted as my baby grows?
Absolutely. The carrier offers adjustable size settings to adapt to your baby’s growth through different stages.
Can I breastfeed in the carrier discreetly and safely?
Absolutely! The design of the carrier makes it easy to breastfeed while wearing your baby. It’s discreet, hands-free, and keeps your baby close and calm. Make sure you and your baby are both positioned comfortably, and always monitor your baby during feeding.
What carrying positions does this carrier support?
Our carrier supports multiple carrying positions, including:
- Front Carry (facing inward) - Ideal and recommended for young babies, encouraging healthy hip development.
- Back Carry - Great for older babies and toddlers who have stronger neck and back muscles.
- Front carry (facing outward) - Possible but not recommended; if used, it should only be for older babies (approximately 12 to 24 months old) who are more physically developed. Outward-facing should be limited and used with caution to protect your baby’s hips and spine.
This versatility allows you to adapt as your baby grows and your daily routine changes.
How long can I carry my baby per day?
You can safely carry your baby for several hours a day, as long as you regularly check their comfort and position. Alternate with tummy time and floor play to give your baby freedom of movement.
How quickly can I put the carrier on and adjust it?
Most parents are able to put the carrier on within one minute, thanks to the intuitive buckle and strap system — especially convenient when you’re on your own with the baby.
Can I use the carrier while traveling or flying?
Absolutely! The carrier is lightweight, compact, and perfect for travel — whether you’re at the airport, in a train, or just on the go. Many parents rely on it when flying with their baby.
How do I know if my baby is positioned correctly in the carrier?
Your baby is positioned well if:
• The knees are higher than the bottom (M-position)
• The back is gently curved in a natural C-shape
• The face is visible and unobstructed
• You can easily kiss your baby’s forehead (“kissable height”)
Is this baby carrier suitable for premature babies?
We do not recommend using the carrier for premature babies or babies under5.5 kg / 12 lbs, unless specifically advised by a medical professional. Always ensure your baby has sufficient head and neck control.
Can I use this baby carrier with winter coats or outerwear?
Yes! Most parents wear the carrier over a light jacket or under a babywearing coat. Make sure your baby isn’t overdressed — layered clothing works best.
What if my baby doesn’t like the carrier at first?
Some babies need time to get used to the carrier. Try it in a calm environment, ideally after a feed or nap. Move gently and talk softly. With consistency, most babies come to love the feeling of being carried.
Comfort & Safety
Is the carrier ergonomic and does it support the correct hip position?
Yes, this baby carrier supports the natural M-position for healthy hip and spine development.
Is the baby carrier certified by medical professionals or institutions like the IHDI?
Yes, the baby carrier is recognized by the International Hip Dysplasia Institute (IHDI) as a hip-healthy product. It supports the baby’s hips in the recommended “M-position,” which is essential for healthy hip development — especially in the first months of life.
Is this carrier suitable for all caregivers?
Yes, the Mexley Carrier is designed for all caregivers and is suitable for both moms and dads alike.
Is the fabric breathable for hot or humid climates?
Yes, the Mesh Air version of the carrier is designed for warm weather. It’s made with lightweight, breathable fabric that promotes airflow and helps reduce sweating — keeping both you and your baby cool and comfortable.
How comfortable is the carrier for the parent?
Parents find the carrier very comfortable thanks to its soft padding and triple support structure, making it ideal for long walks and extended wear. It also allows for easy multitasking, as your hands remain free while your baby is securely supported.
Is this baby carrier safety certified?
Yes, Our carrier is tested and certified according to the following U.S. safety standards:
• ASTM F2236-24 – Standard Consumer Safety Specification for Soft Infant Carriers
• CPSIA – Compliant with lead and phthalate limits in children’s products
• 16 CFR 1501 – No small parts that present a choking hazard
• 16 CFR 1500.48 / 49 – No sharp points or edges
• 16 CFR 1303 – Lead-free surface coatings
• 16 CFR 1226 – Meets federal safety rules for soft carriers
• Tracking label in compliance with CPSA section 14(a)(5)
Tested by JIYA Laboratories Inc.
Does the carrier offer back support for parents with back pain?
Yes, the carrier features lumbar support and wide shoulder straps to evenly distribute weight. It’s designed to be comfortable even for parents with mild back or shoulder issues.
Cleaning & Maintenence
Is the carrier easy to clean?
Yes, it’s easy to clean. For small stains, we recommend spot cleaning by hand. If a deeper clean is needed, the carrier can be machine washed in cold water, ideally inside a wash bag to protect it during the cycle.
To extend the lifespan of your carrier, minimize machine washing and opt for spot cleaning whenever possible.
Can I wash the baby carrier in a washing machine?
Yes, but hand washing is preferred to maintain the fabric’s integrity. If using a machine, place the carrier in a garment bag and wash separately on a cold, gentle cycle.
Shipping & Returns
Do you offer free shipping?
Yes, we offer free shipping on all orders.
Do you ship overseas?
Yes, we currently ship to the USA, Canada, Australia, and the UK.
Shipping costs will apply and will be added at checkout. We regularly offer exclusive discounts and promotions, so stay tuned!
How long will it take to get my order?
We aim to get your Mexley order to you as quickly and carefully as possible. Once your payment is confirmed, your order will be processed and packed within 1-3 days.
We offer shipping to:
United States, Canada, United Kingdom and Australia.
Estimated Transit Time:
United States: 7-9 business days.
Canada: 7-9 business days.
United Kingdom: 7-9 business days.
Australia: 9-10 business days.
• Total delivery time = Processing Time (1-3 days) + Transit Time.
• Shipping is available Monday to Friday.
• Orders may experience slight delays due to customs clearance and local regulations in certain countries.
• Orders may experience slight delays due to customs clearance, local regulations, courier delays, or high-volume periods.
How can I return my order?
Contact us at info@mexleybaby.com, and we’ll be happy to assist you with creating the return label.
What is your return policy for baby carriers?
At Mexley, we want you to feel confident in your purchase. If you’re not fully satisfied, you may request a return within 30 days of delivery, as long as the item is:
• Unused and unworn
• In its original packaging with all tags attached
• Accompanied by proof of purchase
For hygiene reasons, used carriers cannot be returned.
We gladly accept returns or offer replacements in these cases:
- Your Baby carrier arrived damaged
- You received the wrong item (size, color or model)
- There's a manufacturing defect (e.g. stitching issues, missing parts)
- Your package is lost or delayed beyond 45 days (USA) / 60 days (international)
Just send us an email with your order number, a short explanation, and clear photos (for any damage or defect), and we’ll take care of the rest 💛
Please note:
We do not offer refunds or exchanges for:
• Change of mind or personal preference
• Incorrect shipping details provided by the customer
• Missing visual proof of issue
• Sale items or gift cards
For more details or to start a return, email us at mexus.business@gmail.com – we’ll respond within 48 hours.